Centralized Ordering Made Easy
LtsChat streamlines the ordering process for merchants, bringing all your channels into a unified platform.
Channels to Place Your Order:
- Phone Calls: Directly receive and process call-in orders.
- Text To Order: Allow customers to text their orders swiftly.
- Webchat Ordering: Seamlessly place orders via webchat.
By enabling multiple channels, LtsChat ensures a rapid and efficient ordering experience, enhancing overall customer satisfaction. Plus, in today’s world, our system naturally fits into social distancing safety policies by promoting contactless ordering.
The LtsChat Ordering Process
Curious about how it works? LtsChat uses two intuitive methods for placing orders, both customizable to meet your unique business needs.
1. Link to Order System
Promote Online
Amplify your online ordering system via your website, social media, or other online channels.
Text-triggered Link
When customers text a specific keyword, they receive an automated message containing a direct link to your online order platform.
Easy Checkout
Customers can swiftly choose their items, specify pickup preferences (like in-store or curbside), and finalize their order.
2. Text-in Orders
Enable Texting
Integrate texting capabilities with your existing phone number or opt for a LtsChat toll-free number.
Promote on Your Site
Highlight your new mobile ordering option by embedding "Order Now" click-to-text buttons on your website.
Interactive Texting Experience
Customers can conveniently text their full orders, ask for menu changes, inquire about daily specials, or seek clarifications. These orders integrate seamlessly with your Point-of-Sale (POS) system.
Want to know what LtsChat can do for your business?
Click below to request a demo or get in touch with one of our representatives.
