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Digital Marketing Privacy Policy

Last Updated: December 13, 2024

At TransactionTree, we respect the privacy needs of our valued customers and members. This Combined Policy outlines how we collect, use, and safeguard information gathered from you through our website and services, including both email and SMS/MMS mobile message marketing programs. By opting in or participating in any of our marketing channels, you agree to the terms and practices described here. If, at any point, you have questions or concerns, please contact us at [email protected].

Information Collection and Use

TransactionTree may explicitly request personally identifiable information (“Personal Information”) when necessary—such as for creating trial accounts, accessing product features, or fulfilling service requests. Financial information is collected to verify identity and/or to bill for products and services, as applicable.

We may also gather demographic and profile data to tailor our website, email communications, and mobile messages, ensuring that the information we provide is more relevant to your interests. Aggregate demographic data may be compiled and made publicly available, but no personally identifiable information will be disclosed to third parties without your consent.

Email Marketing Practices

Your email address will be used only to send you information that you have requested and to communicate important updates or service-related announcements. When you provide us with your email address, you can opt in or opt out of receiving marketing messages. We strictly adhere to permission-based email policies and will not send unsolicited commercial offers or advertisements. We do not sell, rent, or loan our email lists to outside parties.

SMS/MMS Mobile Message Marketing Program Terms and Conditions

By opting in to our SMS/MMS marketing program (“Program”), you agree to receive marketing messages at the phone number you provide. Your consent is not required as a condition of purchasing goods or services. Message and data rates may apply. Some messages may be sent using an autodialer.

  • User Opt-In: By providing your phone number (e.g., via online enrollment), you consent to receive SMS/MMS marketing messages.
  • User Opt-Out: To stop receiving messages, reply STOP to any of our texts. After opting out, you may receive one final confirmation message. Verbal or emailed requests to employees do not constitute a valid opt-out.
  • Duty to Notify and Indemnify: If you change, cancel, or transfer your phone number, it is your responsibility to opt out first. You agree to hold TransactionTree harmless from claims arising due to your failure to notify us of such changes.
  • Program Description: Participants receive messages about products, promotions, sales, events, and similar marketing content.
  • Cost and Frequency: Recurring messages may be sent; frequency varies. Standard carrier rates apply.
  • Support: For help, text HELP to the number you receive messages from, or email [email protected]. Emailing to opt out is not valid.
  • MMS Disclosure: If your device does not support MMS, we may send SMS instead.
  • Disclaimer of Warranty: The Program is provided “as-is.” We are not responsible for delayed or undelivered messages and are not liable for the performance of your wireless carrier.
  • Participant Requirements: You must have a personal wireless device that supports text messaging on a participating carrier. Not all carriers or devices support these services.
  • Age Restrictions: You must be at least thirteen (13) years old to participate. If between thirteen (13) and eighteen (18), parental or guardian permission is required.
  • Prohibited Content: You agree not to engage with content that is fraudulent, defamatory, harassing, obscene, threatening, hateful, discriminatory, unlawful, or in violation of applicable regulations.
  • Dispute Resolution: Disputes will be resolved via binding arbitration administered by the American Arbitration Association (AAA) in our principal jurisdiction. Arbitration will be on an individual basis; class actions are not permitted. This agreement survives termination of the Program.

Communications from the Site

Special Offers and Updates

We send all users information on products, services, special deals, and a newsletter occasionally. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

NEWSLETTER

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

SERVICE ANNOUNCEMENTS

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

CUSTOMER SERVICE

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.

WEBSITE USAGE INFORMATION

We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. TransactionTree does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.

SECURITY TECHNOLOGY

TransactionTree has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside TransactionTree. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

POLICY MODIFICATIONS

We may change this Privacy Policy from time to time. If/when TransactionTree makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

CONTACTING TRANSACTIONTREE ABOUT PRIVACY

For questions about our privacy practices, the information we have collected, or your dealings with this website or our marketing programs, please contact us:

  • Email: [email protected]
  • Postal Address: 2472 Jett Ferry Rd., Suite 400 #368, Dunwoody, GA 30338 USA

ENTIRE AGREEMENT

These Terms and Policies constitute the entire agreement concerning both email and SMS marketing programs and supersede all prior agreements or understandings. If any provision is found unenforceable, the remaining provisions remain in full force and effect.

Thank you for choosing TransactionTree. We value your privacy and appreciate your trust.

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